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We've thoroughly reviewed GalaBingo Casino and gave it a good reputation rating.
It's generally a good casino to play at, but there are some things worth noting.
In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, more info and win limits, and other factors.
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The player won while playing with the bonus, the casino had a problem to verify his documents, even as he sent the utility bill.
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The player requested a withdrawal of £20,599.
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The player felt very upset, mistreated and disrespected.
The player made a deposit of £6,000 and requested a withdrawal of his winning, the £6,230.
Three weeks later, his account was frozen due to a business decision on behalf of the website and casino.
The complaint remains unsolved.
The player's balance altogether was £10,585 and he had a few pending withdrawals.
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The player, CRPhillips, accepted a welcome bonus and managed to win £8,950 and sent all the documents needed for the account verification.
The casino said that he had failed the verification by not being who he claimed to be and that he broke the bonus rules by playing restricted games.
The case was under the investigation and there is no update available ever since then.
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The player failed the document verification and their winnings were confiscated.
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The player played with a bonus, won, and requested a withdrawal of their winnings, the £5,705.
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There is no further update and the complaint remains unsolved.
When the player's self-exclusion period ended, they were able to reopen the old account via phone call with a casino.
They deposited some money, played, and lost it all.
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The player was playing with a bonus of free spins when all of a sudden the game froze and they were not able to continue.
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Emma made a deposit so she could receive a bonus, but she didn't get it.
She contacted the casino and three days later, she did receive it.
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Emma contacted the customer support and they told her to wait up to 28 days to resolve the issue.
Unfortunate, the bonus was valid only eleven days and Emma couldn't do anything to receive her winnings of £1090.
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There is no further information on this complaint and it remains unsolved.
The player was excluded from all of the GalaSpins Casino's sister sites because they used different email addresses but they claimed all the details were the same.
The player felt they shouldn't be allowed to open the account and was entitled a refund.
Player complained that he had received an email offer for a bonus but after he made the minimum necessary deposit the bonus amount was not credited.
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Player complained that when he was about to hit a bonus the page refreshed and showed incorrect information.
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Have you found a relevant complaint about this casino, or do you have personal bad experience?
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Please provide your E-mail Adress if you want us to help you Optional By providing your email address you are agreeing with our and I source with processing of my personal data, which may also be shared with the casino for the purpose of resolving my complaint.
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HOW TO RECEIVE THE NO DEPOSIT FREE SPINS AT GALA BINGO?
You must register a new Gala Bingo account via this page.
The No Deposit Free Spins Bonus will be credited automatically to bonus balance section of your Account within 72 hours.
WHAT ABOUT THE WAGERING REQUIREMENTS FOR THE NO DEPOSIT FREE SPINS BONUS?
The Wagering Requirement for the No Deposit Free Spins Bonus is 50x and must be met within 7 days following the registration.
For example with a £20 cash bonus, you will need to wager £1000 in cash bonus funds before any pending winnings are available to be withdrawn.
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They added a casino and slot section many years ago.
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